BUSINESS to BUSINESS (B2B) Case Study : Mr. Hampton Its not just what you say, Its how you say it. Nostalgia + Identity x (A Great Catalog) = Growing Sales. The Identity Group developed a comprehensive marketing promotion program for this innovative start-up. The initial campaign included the development of a company identity naming, logo development and graphic applications, direct mail and the companys first 200-page catalog. The company communicates its customer service philosophy through nostalgic graphics that remind its science teacher customers of an era when "How can I help you?" was a sincere question, followed up by a diligent plan of action. The Results: Mr. Hamptons switchboard is lighting up and business is booming. Golly Mr. Hampton, now youre gonna have to fill all those orders. |